Frequently Asked Questions

Q: When the temperature of my refrigerator is too high, do I need to schedule a Sub-Zero refrigerator repair?

A: Dust and debris can build up on the condenser coil, preventing airflow and keeping the temperature low. You may clean the coils yourself or make an appointment with one of our Sub-Zero repair experts. We can help get your faulty Sub-Zero refrigerator working to its perfect working condition again in no time. 

Q: Should I get my Sub-Zero freezer repaired or replaced?

A: At Sub-Zero Repair Crew, we always desire what is best and most cost-effective for you. Our Sub-Zero service specialists will troubleshoot your freezer accurately to find the best solution it needs. Rest assured that we don’t always propose replacing your faulty unit; we weigh various factors before determining the possible best course of action.

Q: When should I call for Sub-Zero ice maker repair? 

A: An ice maker might fail for several reasons. The following are the most typical causes of ice maker problems:

• Not working
• Clogged filter or waterline
• Not making ice
• Leaking

So, when you experience any of the said issues or others not mentioned, contact your reliable service provider right away, like Sub-Zero Repair Crew!

Q: Is Sub-Zero wine cooler repairs worth my money?

A: Wine coolers are a great addition to any house since they allow you to store your favorite wines at the ideal temperature. However, some issues may appear in the long run. So, it is better to consult us, your reliable wine cooler repair professional, before spending more money on a replacement cost.

Q: Do your Sub-Zero appliance repair technicians offer same-day repairs?

A: Yes. Our professional team of fully licensed, insured, and certified technicians is committed to fixing faulty Sub-Zero appliances on their first visit. Then, they arrive fully loaded with genuine replacement parts and tools to ensure the job is done right on the spot! So, trust only Sub-Zero Repair Crew for guaranteed quick and effective repairs!

Q: My Sub-Zero refrigerator light is broken. What is the reason?

A: Refrigerator lights are frequently repairable. Light fittings on certain refrigerator models, such as your Sub-Zero, are more sophisticated, however. Don’t fret! Our Sub-Zero refrigerator repair technicians can gladly repair your broken fridge light issue in no time. After our service, you will have nothing but a perfect working condition refrigerator again!

Q: Why use the Sub-Zero Repair Crew?

A: We are one of the industry’s leading repair specialists, specialized in Sub-Zero appliances. Our experts are professional, trained, and highly competent in product maintenance, diagnosis, and repair for your peace of mind. We provide great service at reasonable, competitive rates, and we only use authentic replacement parts backed by a replacement warranty.

Q: What kind of appliances do you repair?

A: We understand that you deserve the peace of mind when it comes to repairing your high-end Sub-Zero appliances. So, rest assured that we have the experience and expertise in offering high-quality and dependable Sub-Zero repair service in the region that you can trust, whether it is a fridge, ice maker, wine cooler, and freezer.

Q: What to do with temperature issues on my Sub-Zero wine cooler?

A: Temperature problems can be caused by a variety of factors. It may be anything from filthy coils to leaking door gaskets to faulty motors. But one thing is sure; the thermostat is the primary component responsible for temperature control. Therefore, if your thermostat is not working properly, it must be replaced right away!

Q: What causes my Sub-Zero refrigerator or freezer to leak?

A: A few typical problems that might cause a refrigerator to leak includes: the unit not being level, a broken drain pan, a clogged defrost drain, a frozen water supply line, and others. If you have any of these problems, especially if your unit is leaking freon/coolant rather than water, give us a call right away!